Assembly & Setup
Assembly instructions are shipped with our equipment, and most are also available on this page as downloadable PDFs. Our “how-to” videos may be helpful, too.
10 Years from date of Invoice
Standard wood frames on all Reformers, Trapeze Tables and Reformer-Trapeze Combinations. A standard frame is defined as a frame that has not been modified or altered from its original specifications by Balanced Body.
Allegro® Reformer frames and footbars, Ladder Barrels, Step Barrels, Wunda Chairs, Combo Chairs, Arm Chairs, Wall Towers, Ped-o-Pull, Springboards, Towers and Foot Correctors. See exclusions below.
5 Years from date of Invoice
Rialto™ Reformer, CoreAlign®, Orbit™, EXO® Chair, Pilates Sport® Reformer and Begin Chair®. See exclusions below.
3 year warranty
Custom wood frames on all Reformers, Trapeze Tables and Reformer-Trapeze Combinations. A custom frame is defined as a frame that has been modified or altered from its standard specifications.
2 Years from date of Invoice
Pilates IQ® Reformer (for non-commercial use), and moving parts are limited warranty to 2 Years from date of Invoice.
1 Year from date of Invoice
Wood storage furniture, rotator discs, oversized standing platforms, BAC disc set, Spring Circle, Flex Ring Toner®, Balanced Board, Pilates Arc™, Arc Lite™, CoreFitnessRoller®, MOTR®, Bodhi Suspension System®, Konnector®, Konnector® Lite, Oov and Sitting Box Lite. Balanced Body Signature Springs™ are also limited warranty to 1 year from the date of invoice, or after 3,000 hours of usage (whichever comes first).
90 day Warranty
Ultra-Fit Circle® and Slastix™.
Terms and conditions apply based on usage and maintenance conditions. Please refer to your owner manual for more information.
The warranty covers the manufacture's defect, excludes wear, damage, neglect, misuse, inappropriate use, general maintenance etc.